APPENDIX 1
Hanover and Tarner Liveable Neighbourhood
Public Consultation July to September 2022
Introduction
This report outlines the results from a third stage of consultation and engagement for a proposed Liveable Neighbourhood scheme in the Hanover and Tarner area of the city. The first stage took place in October / November 2021, in the form of a mapping exercise using the council’s ‘Climate Conversations’ engagement platform hosted on ‘Bang the Table’ software. ‘Pins’ were placed on an online map to show where respondents would like to see certain features in the area eg a pocket park or where there are problems with rat running. Feedback from the ‘Bang the Table’ exercise was used to develop proposals.
The second stage of engagement took place in March / April 2022, which consisted of five in-person workshops where attendees were able to review two draft concept designs and ask questions of officers in attendance. There was also the option to access the information online and complete the workshop questionnaire, whilst viewing the draft Liveable Neighbourhood concepts, through the council’s 'Climate Conversations' engagement website.
The proposals were then refined based on feedback from the workshops to produce the plans for this third stage, which involved a public consultation exercise. The methodology and results from this are detailed in this report.
Headline Results
· 94.9% of respondents walk more than once a week compared to 68.3% who drive and 32.1% who cycle.
· The highest numbers of respondents live towards the west of the proposed scheme area (16-45%). Lowest response rates were mainly on the boundary roads of Queen’s Park Road and Elm Grove and also in the south-west of the scheme area (Tarner Area) (0-25%).
· Respondents who state that they have a disability[1] perceive it to be more difficult[2] to get around the area (52%) than those who state that they don’t have a disability (21.8%).
· During the day, only 6.3% of respondents feel unsafe or very unsafe when walking or wheeling but this rises to 15.6% at night. The most common reason stated for this is anti-social behaviour and drug dealing.
· There is not a wide variation between cyclists in terms of feeling unsafe or very unsafe during the day or at night (11.8% v 13%). Reasons given are related to driver behaviour and volume of traffic.
· 408 respondents independently[3] said that a bus gate is not wanted or needed in the area
· 1092 respondents (89.6%) made comments on the proposed designs.
· Most comments were related to concerns about displacement of traffic (590). Highest locations stated were Elm Grove, Queen’s Park Road and Bentham Road
· Comments about access restrictions were second highest (405)
· 186 respondents said that the area could become more dangerous, mostly relating to areas around, and journeys to and from, schools and nurseries
· 62.2% of respondents said that this is the first time they had heard about the scheme
Methodology
The public consultation ran from 4 July to 11 September 2022.
Information packs were posted to 6,577 addresses in roads within the proposed Liveable Neighbourhood area, including boundary roads. In addition, 10,846 postcards were sent to a wider area around the proposed scheme:
In both cases, respondents were invited to complete a survey online. An email address and an answerphone message were available to request paper copies of the questionnaire (also in large print) and to enquire about a translation service. The consultation was also promoted by the council’s Communications team using the council website and social media campaigns.
During the consultation period 6 drop-in sessions were also held where residents could view the proposals and speak to officers. These took place at the Phoenix Art Space and the Hanover Community Centre.
Households receiving information packs |
Households receiving postcards |
All households who received information by post |
|||
Responses |
Response rate % |
Responses |
Response rate % |
Response |
Response rate % |
906 |
13.8 |
253 |
2.3 |
1159 |
6.7 |
Overall, the response rate from households who received promotional materials by post was 6.7%.
In total, 1218 responses came from 1055 individual households, with multiple members of many households making individual submissions. 59 of these responses were received from outside the areas who were sent information in the mail out.
As context in relation to other consultations, for the Valley Gardens phase 3 project the number of public consultation responses received was 463.
The map below shows the response rates from streets within the leaflet mailout area.
Of the 1159 respondents within the mailout areas, 759 (65.5%) said that they heard about the consultation via the information leaflet or postcard that they had received.
51 invalid responses were removed from the final results: 40 were duplicate responses from the same person and 11 were removed as they provided an incomplete or incorrect name and/or address which was stated as a requirement within the survey.
The first set of questions are designed to be used for monitoring mode of travel changes and perceptions of safety in the area if a scheme is implemented.[4] The second set of questions ask respondents for their opinion on a Bus Gate on Southover Street and also for comments on the proposals[5] and the final set of questions asks details about respondents eg how they heard about the survey and Equalities Monitoring questions[6].
Page 27 onwards gives a summary of comments from businesses and organisations.
Results
Q How often do you use these forms of transport in the area?
|
Every day, or nearly every day |
2-3 days a week |
Once a week |
Less often but at least once a month |
Less than once a month |
Never |
||||||
|
No. |
% |
No. |
% |
No. |
% |
No. |
% |
No. |
% |
No. |
% |
Walk |
946 |
79.9 |
137 |
11.6 |
40 |
3.4 |
18 |
1.5 |
24 |
2.0 |
19 |
1.6 |
Cycle[7] |
95 |
8.6 |
164 |
14.9 |
95 |
8.6 |
100 |
9.1 |
150 |
13.6 |
498 |
45.2 |
Bus |
31 |
2.7 |
156 |
13.6 |
141 |
12.3 |
218 |
19.0 |
291 |
25.4 |
310 |
27.0 |
Car/ van as driver [8] |
208 |
18.0 |
402 |
34.8 |
179 |
15.5 |
81 |
7.0 |
58 |
5.0 |
227 |
19.7 |
Car/ van as passenger |
47 |
4.4 |
162 |
15.1 |
191 |
17.8 |
195 |
18.2 |
206 |
19.2 |
273 |
25.4 |
Motorcycle/ moped |
13 |
1.2 |
8 |
0.7 |
7 |
0.7 |
6 |
0.6 |
5 |
0.5 |
1029 |
96.3 |
Wheelchair/ mobility scooter |
9 |
0.8 |
3 |
0.3 |
1 |
0.1 |
5 |
0.5 |
6 |
0.6 |
1035 |
97.7 |
Taxi/ Private Hire |
2 |
0.2 |
23 |
2.1 |
84 |
7.6 |
238 |
21.4 |
489 |
44.0 |
275 |
24.8 |
Community Transport[9] |
0 |
0.0 |
0 |
0.0 |
2 |
0.2 |
2 |
0.2 |
6 |
0.6 |
1055 |
99.1 |
Other |
13 |
1.6 |
4 |
0.5 |
2 |
0.3 |
4 |
0.5 |
6 |
0.8 |
765 |
96.3 |
Table 1: Current types of travel in the Hanover and Tarner area
Other includes Run (x3), Scooter (x2), Train (x2), e-scooter (x1), Skateboard (x1). The graphs below show differences between those who eg cycle regularly and not so regularly.[10]
Figure 1: Types of travel modes used in the Hanover and Tarner area
1123 respondents (94.9%) walk in the area on a regular basis, compared to 789 (68.3%) regular car drivers and 354 (32.1%) cyclists.
Q Thinking about the Hanover and Tarner Area, please rate each of the following:
|
Very Good |
Good |
Neither good or poor |
Poor |
Very poor |
Don’t know |
||||||
|
No. |
% |
No. |
% |
No. |
% |
No. |
% |
No. |
% |
No. |
% |
The condition of the pavements |
26 |
2.2 |
273 |
22.6 |
373 |
30.9 |
389 |
32.2 |
136 |
11.3 |
11 |
0.9 |
The provision of crossing points |
48 |
4.0 |
320 |
26.6 |
415 |
34.5 |
311 |
25.9 |
89 |
7.4 |
19 |
1.6 |
The provision of cycle lanes / tracks |
40 |
3.3 |
170 |
14.2 |
313 |
26.1 |
298 |
24.9 |
210 |
17.5 |
168 |
14.0 |
The amount of cycle parking |
94 |
7.8 |
236 |
19.6 |
230 |
19.1 |
288 |
24.0 |
148 |
12.3 |
206 |
17.1 |
Traffic noise |
180 |
15.0 |
391 |
32.5 |
338 |
28.1 |
186 |
15.4 |
77 |
6.4 |
32 |
2.7 |
Air Quality |
109 |
9.0 |
366 |
30.3 |
351 |
29.1 |
184 |
15.3 |
77 |
6.4 |
119 |
9.9 |
The quality of public spaces (eg places to sit or meet) |
106 |
8.8 |
303 |
25.1 |
313 |
25.9 |
313 |
25.9 |
144 |
11.9 |
29 |
2.4 |
Table 2: Opinions on provision of walking and cycling infrastructure, quality of public spaces and traffic noise or air quality
Figure 2: Opinions on provision of walking and cycling infrastructure, quality of public spaces and traffic noise or air quality
Q How easy are the following in the Hanover and Tarner area?
|
Very easy |
Easy |
Neither easy or difficult |
Difficult |
Very difficult |
Don’t know |
||||||
|
No. |
% |
No. |
% |
No. |
% |
No. |
% |
No. |
% |
No. |
% |
Getting around the area on foot |
617 |
51.1 |
380 |
31.5 |
109 |
9.0 |
79 |
6.5 |
14 |
1.2 |
9 |
0.7 |
Getting around the area as a disabled person or a person with mobility issues |
27 |
2.3 |
46 |
3.8 |
67 |
5.6 |
181 |
15.1 |
136 |
11.4 |
739 |
61.8 |
Crossing the road |
329 |
27.3 |
412 |
34.2 |
283 |
23.5 |
154 |
12.8 |
18 |
1.5 |
7 |
0.6 |
Getting around the area by car or van |
172 |
14.3 |
393 |
32.6 |
338 |
28.0 |
160 |
13.3 |
24 |
2.0 |
119 |
9.9 |
Getting around the area by motorcycle / moped |
87 |
7.3 |
126 |
10.6 |
59 |
5.0 |
7 |
0.6 |
4 |
0.3 |
904 |
76.2 |
Getting around the area by cycling |
208 |
17.4 |
242 |
20.2 |
174 |
14.5 |
158 |
13.2 |
45 |
3.8 |
369 |
30.9 |
Getting around the area by bus |
101 |
8.4 |
296 |
24.6 |
262 |
21.8 |
157 |
13.1 |
40 |
3.3 |
345 |
28.7 |
Table 3: Ease of getting around the Hanover and Tarner area
Respondents who state that they have a disability[11] perceive it to be more difficult[12] to get around the area (52%) than those who state that they don’t have a disability (21.8%).
Figure 3: Ease of getting around the Hanover and Tarner area
Q How would you score the overall quality of walking or wheeling conditions in the area?
Respondents were asked to score walking or wheeling conditions from 1 to 10 (where 1 is poor and 10 is excellent).
|
No. |
% |
1 |
24 |
2.1 |
2 |
24 |
2.1 |
3 |
65 |
5.6 |
4 |
99 |
8.6 |
5 |
146 |
12.7 |
6 |
132 |
11.5 |
7 |
148 |
12.9 |
8 |
206 |
17.9 |
9 |
126 |
10.9 |
10 |
160 |
13.9 |
Don’t know |
21 |
1.8 |
Total |
1151 |
100 |
Table 4: Levels of satisfaction with walking and wheeling conditions in the area
The average satisfaction score for walking or wheeling was 6.1
Figure 4: Walking and wheeling satisfaction score
Q If you walk or wheel in the area, how safe do you feel?
|
Very safe |
Safe |
Neither safe or unsafe |
Unsafe |
Very unsafe |
Don’t know |
||||||
|
No. |
% |
No. |
% |
No. |
% |
No. |
% |
No. |
% |
No. |
% |
During the day |
557 |
46.3 |
448 |
37.2 |
110 |
9.1 |
61 |
5.1 |
14 |
1.2 |
13 |
1.1 |
At night |
236 |
19.7 |
511 |
42.7 |
229 |
19.1 |
153 |
12.8 |
33 |
2.8 |
34 |
2.8 |
Table 5: Perceptions of safety for walking and wheeling in the area
If respondents answered safe or unsafe, they were asked to say more about this. Comments have been themed as follows:
No. of times mentioned[13] |
Specific areas[14] |
|
Anti - social behaviour / drug dealing |
64 |
Elm Grove (x4), Queen’s Park (x3), Queen’s Park Road (x3), Tarner Area (x3), Bentham Road (x2), The Level (x2) |
Not enough lighting / LED lights not good / hard to see trip hazards at night |
46 |
Queen’s Park (x7), Franklin Road (x3), Queen’s Park Road (x2) |
Speeding traffic / fast turning into roads/ rat running / volume of traffic |
46 |
Elm Grove (x8) |
Street Clutter |
22 |
|
Doesn't feel safe for women |
21 |
|
Pavement parking / double parking |
19 |
Elm Grove (x3) |
Pavement condition |
17 |
|
Not enough crossings / crossings poor / dropped curbs |
13 |
Queen’s Park Road (x2) |
Lack of priority / poor visibility / at junctions |
7 |
|
Don't feel safe anywhere at night |
6 |
|
Table 6: Comments on perception of walking and wheeling in the area (where respondents have said they feel unsafe or very unsafe)
During the day, only 6.3% of respondents feel unsafe or very unsafe but this rises to 15.6% at night. The most common reason stated is anti-social behaviour and drug dealing.
Q How would you score the overall quality of cycling conditions in the area?
Respondents were asked to score cycling conditions from 1 to 10 (where 1 is poor and 10 is excellent).
|
No. |
% |
1 |
37 |
3.3 |
2 |
40 |
3.5 |
3 |
73 |
6.4 |
4 |
87 |
7.7 |
5 |
170 |
15.0 |
6 |
89 |
7.9 |
7 |
98 |
8.7 |
8 |
112 |
9.9 |
9 |
69 |
6.1 |
10 |
101 |
8.9 |
Don’t know |
256 |
22.6 |
Total |
1132 |
100 |
Table 7: Levels of satisfaction with cycling in the area
The average satisfaction score for cycling was 6
Figure 5: Cycling satisfaction score
Q If you cycle in the area, how safe do you feel?
|
Very safe |
Safe |
Neither safe or unsafe |
Unsafe |
Very unsafe |
Don’t know |
||||||
|
No. |
% |
No. |
% |
No. |
% |
No. |
% |
No. |
% |
No. |
% |
During the day |
192 |
17.7 |
262 |
24.2 |
131 |
12.1 |
102 |
9.4 |
26 |
2.4 |
371 |
34.2 |
At night |
137 |
12.7 |
239 |
22.2 |
148 |
13.7 |
103 |
9.5 |
38 |
3.5 |
414 |
38.4 |
Table 8: Perceptions of safety for cycling in the area
If respondents answered safe or unsafe, they were asked to say more about this. Comments have been themed as follows:
Comment |
No. of times mentioned[15] |
Dangerous drivers / speeding traffic / volume of traffic |
56 |
Steep Hills - cycling downhill / vehicles overtaking on hills |
48 |
Too many parked cars / blocking routes / restricting views / poor visibility at junctions / pavement parking |
42 |
There are no cycle lanes / no cycle priority |
36 |
Poor driver behaviour towards cyclist / passing too close |
26 |
Narrow roads |
20 |
Poor road condition / surface |
11 |
More cycle hangars needed / cycle parking |
7 |
Poor lighting |
6 |
Table 9: Comments on perception of cycling in the area (where respondents have said they feel unsafe or very unsafe)
There is not a wide variation between cyclists who say they feel unsafe or very unsafe during the day or at night (11.8% v 13%). Reasons given are related to driver behaviour and volume of traffic.
COMMENTS ON THE PROPOSED DESIGN
Q Considering the ‘bus gate’ shown on the plan, how would you prefer it to operate?
Timings:
|
No. |
% |
24 hours a day |
184 |
22.4 |
During peak times only (eg 7am to 10am and 3pm to 7pm) |
382 |
46.5 |
Don’t know |
256 |
31.1 |
Total |
822 |
100 |
Table 10: Number of respondents who stated a preference for times of operation for a Bus Gate
Location:
|
No. |
% |
In the location currently shown |
200 |
22.6 |
In a different location in the area |
383 |
43.3 |
Don’t know |
302 |
34.1 |
Total |
885 |
100 |
Table 11: Number of respondents who stated a preference for location of a Bus Gate
Q If you answered, ‘In a different location in the area’ Please give us your suggestion for this.
Suggestions for other locations |
No. of times mentioned |
Further up / Part way up / half-way up Southover Street |
29 |
At top of Southover Street |
8 |
|
|
Other comments on the Bus Gate: |
|
Don’t need at all / no location / remove / waste of money / bad idea / not enough buses / won't work |
408 |
Will cause/ concerned about displacement driving / extra traffic /rat running / to boundary roads / congestion elsewhere |
32 |
Not enough buses to justify this |
23 |
It's / it will be confusing / is it legal not in Highway Code / call it a bus lane/ what is a bus gate? |
12 |
Money making exercise |
11 |
Will increase travel distances / journey times |
7 |
This is a main access point |
5 |
Table 12: Suggested locations for a Bus Gate
Although 383 respondents stated that they would like the bus gate in another location, only 37 gave locations. 408 respondents said that they don’t want a bus gate at all in the area.
Q Do you have any comments on the proposals?
In total 1092 (89.6%) respondents made comments on the proposals, these comments and have been themed and split into two tables as follows: comments on the proposals and comments on processes:[16]
Comments on proposals |
No. of times mentioned[17] |
Traffic will be displaced / will increase traffic and congestion on other roads or boundary roads /will create new rat runs / increase pollution on streets / traffic all filtered into one area |
590 |
Restricts access in, out and within the area / not enough entry or exit points / closures and one-ways complicate routes and frustrate drivers / cuts off disabled and elderly residents / increases journey time, fuel cost and emissions / Issues reaching streets or properties easily or at all |
405 |
No problems in this area / scheme not needed / waste of money / this is a money-making exercise |
277 |
I / We don't support this scheme/ want option to reject the scheme / remove plans completely |
233 |
Will make it more dangerous / more dangerous for children / will increase pollution around schools / dangerous crossings and junctions / blind corners |
186 |
Will increase time spent looking for a parking space / will displace parking to other streets |
98 |
Remove proposed road closures / remove "no left" or "no right" turn /too many blocked roads |
96 |
Restricts access to businesses or facilities / how will businesses get deliveries / forces inappropriate delivery routes / cuts off elderly or disabled residents from essential services / damages local businesses |
93 |
Agree with proposed plan / agree the scheme is needed / implement ASAP |
91 |
Introduce more traffic calming / camera enforcement / speed enforcement |
84 |
Discriminates against drivers / need car for work / disagree with council policy |
77 |
Concerned about reduction of parking / disabled parking / do not replace parking spaces with parklets or greening / how many spaces will be lost? |
74 |
Proposals will lead to blocked roads / food deliveries and refuse vehicles will have longer and more difficult routes / how will vehicles turn / visits by tradesmen and deliveries to residents will be made more difficult / can't pass large vehicles in narrow roads |
69 |
Want even more greening / parklets / supportive of proposed parklets |
67 |
No bus gate / not needed / will cause fines / confusion / congestion / displacement traffic / remove all city bus gates - replace with bus lanes / money-making / too restrictive / clear signage needed |
65 |
Plans focus on the wrong areas / favour wealthier areas / benefits some at the expense of others |
53 |
Scheme is too ambitious / won't realise ambitions / aims /goes too far / lighter touch measures needed / some things will be expensive to undo |
52 |
Need more buses / increase frequency / make Public Transport a viable alternative to cars / reduce fares / Park and ride |
52 |
Keep current two-way system or make roads two-way |
49 |
More holistic / joined up approach needed / link to other areas / area is treated as an experiment / area outside boundary not considered / want to be included / Tarner area added as an afterthought |
43 |
Need more cycle parking / hangars / secure cycle parking / e-bike parking / cargo bike parking / support hangars |
38 |
Scheme is not what was initially proposed / preferred earlier versions |
36 |
Need more crossings / dropped kerbs |
36 |
Concerned about impact on emergency vehicles / routes to hospital |
32 |
Reduce street clutter |
32 |
Pavement / illegal parking is the main issue / solve pavement parking |
28 |
Improve / Widen pavements |
26 |
Reverse the proposed one-way direction / change current one-way direction |
25 |
A focus on walking and cycling in this hilly area discriminates against some people/ problematic during icy-weather / too hilly to cycle |
24 |
Don't need parklets near to existing parks eg Queen’s Park/ The Level / Valley Gardens |
23 |
Need further measures to restrict cars / pedestrianisation / cars should not be priority / scheme doesn't go far enough / prioritise walking and cycling at crossings / introduce wider ranging initiatives eg ULEZ instead |
22 |
Concerned parklet will cause anti-social behaviour |
21 |
Improve EV charging infrastructure |
21 |
Allow residents /businesses / disabled / car club vehicles / refuse vehicles/ emergency services into the area or through the bus gate |
20 |
Blocks of adjacent roads should not be one-way in the same direction / alternate flow on at least one |
19 |
More seating / benches |
18 |
Bus services are too infrequent to need a bus gate/ operate less hours |
18 |
Worried about upkeep and maintenance of any new green spaces / infrastructure |
18 |
Want more cycle lanes / paths |
17 |
Introduce more road closures / move proposed road closure |
17 |
Concerned one-way streets will encourage speeding |
17 |
Won't stop rat runs or solve other problems |
17 |
Keep or allow pavement parking / create bays / more or improved parking / create verge parking / narrower pavements in favour or parking off road / chevron parking |
14 |
Remove two-way proposal / want streets to be or remain one-way / make more or all roads one-way |
14 |
I support the bus gate / peak hours |
12 |
Parking zones S and V need boundaries changing / Top Triangle / want to park in Zone C |
11 |
Remove parking in favour of greening / short term parking / Move parking to other side of the road / get rid of one side of parking |
11 |
More BTN Bikeshare hubs / e-bike share / cargo bike hire |
11 |
Unclear how a bus gate works / what is a bus gate? |
11 |
Introduce community food growing projects / composting / pop up events or services |
10 |
Table 13: Comments on scheme proposals
Comments on processes |
No. of times mentioned[18] |
Majority of residents do not want this scheme/ not resident led/ undemocratic / proposed by a minority of people, |
98 |
Lack of published / data used to develop the scheme / share impact assessment, EQIA data / drawn up by people without local knowledge/ monitor who is driving into area/ has a CBA been done? |
96 |
Money should be spent in other areas eg community centres / waste and recycling / parks / clean air zone / less car use / more public transport use / anti-social behaviour/ tidy up existing areas |
86 |
Issues with consultation: areas, groups or stakeholders not consulted / workshops held at inappropriate times / not knowledge of it / workshops unhelpful / plans incorrect, unclear or not detailed enough |
66 |
How will scheme be monitored? / what are the tolerance levels? /18 months is too long / what is duration of pilot scheme? |
17 |
Table 14: Comments on processes
Within a comment on proposals, respondents often made reference to specific areas / streets / issues. Areas mentioned by more than five respondents for each of the comment themes above are shown in the table below:
Comment Theme |
Locations |
Number of respondents who mentioned[19] |
Traffic will be displaced / will increase traffic and congestion on other roads or boundary roads /will create new rat runs / increase pollution on streets / traffic all filtered into one area |
Elm Grove |
205 |
Queen’s Park Road |
124 |
|
Bentham Road |
110 |
|
Whichelo Place |
70 |
|
Islingword Place |
51 |
|
Carlyle Street |
30 |
|
Hartington Road |
19 |
|
Sussex Street |
15 |
|
Bonchurch Road |
14 |
|
Edward Street |
13 |
|
Lewes Road |
12 |
|
Carlton Hill |
8 |
|
John Street |
6 |
|
Elmore Road |
6 |
|
Hanover Street |
6 |
|
Egremont Place |
5 |
|
St Johns Place |
5 |
|
Grand Parade |
5 |
|
Arnold Street |
5 |
|
Lincoln Street |
5 |
|
Restricts access in, out and within the area / not enough entry or exit points / closures and one-ways complicate routes and frustrate drivers / cuts off disabled and elderly residents / increases journey time, fuel cost and emissions / Issues reaching streets or properties easily or at all |
Lincoln Street |
8 |
Islingword Road (Western end) |
8 |
|
Split area into smaller cells |
6 |
|
Windmill Street |
6 |
|
Hanover Mews |
6 |
|
Ewart Street |
5 |
|
Washington Street |
5 |
|
Coleman Street |
5 |
|
Hanover Terrace |
5 |
|
Richmond Street |
5 |
|
Will make it more dangerous / more dangerous for children / will increase pollution around schools / dangerous crossings and junctions / blind corners |
Routes to school and nurseries on Elm Grove / Bentham Road Elm Grove junction |
90 |
Routes to school on Queen’s Park Road / Orchard Nursery / St Luke’s Primary School |
21 |
|
Routes to Carlton Hill Primary |
18 |
|
Routes to Tarnerland Nursery |
12 |
|
Remove proposed road closures / remove "no left" or "no right" turn /too many blocked roads |
Franklin Road (closure) |
19 |
Islingword Road / Queen’s Park Road (closure) |
16 |
|
Richmond Parade / Grove Hill / Ashton Rise (closure) |
15 |
|
Islingword Road / Elm Grove (closure) |
12 |
|
Sussex Street / John Street (closure) |
12 |
|
Kingswood Street / John Street (closure) |
6 |
|
Restricts access to businesses or facilities / how will businesses get deliveries / forces inappropriate delivery routes / cuts of elderly or disabled residents from essential services / damages local businesses |
Will affect customer access and damage trading to the GP / Pharmacy / pillar box etc at the top of Islingword Road |
29 |
Affects deliveries / delivery routes to Pharmacy / pub / shops / takeaway at the top of Islingword Road |
27 |
|
Introduce more traffic calming / camera enforcement / speed enforcement |
Queen’s Park Road |
12 |
Elm Grove |
9 |
|
Concerned about reduction of parking / disabled parking / do not replace parking spaces with parklets or greening / how many spaces will be lost? |
Islingword Road (parklet) |
9 |
Elm Grove |
7 |
|
Proposals will lead to blocked roads / food deliveries and refuse vehicles will have longer and more difficult routes / how will vehicles turn / visits by tradesmen and deliveries to residents will be made more difficult / can't pass large vehicles in narrow roads |
Bentham Road |
13 |
Keep current two-way system or make roads two-way |
Islingword Road |
14 |
Richmond Street |
14 |
|
Whichelo Place |
7 |
|
Albion Hill |
7 |
|
Blaker Street |
5 |
|
Grove Street |
5 |
|
Reverse the proposed one-way direction / change current one-way direction |
Bentham Road |
7 |
Carlyle Street |
5 |
|
Blocks of adjacent roads should not be one-way in the same direction / alternate flow on at least one |
White Street / Blaker Street |
5 |
Introduce more road closures / move proposed road closure |
Islingword Road / Queen’s Park Road closure moved further west |
5 |
Keep or allow pavement parking / create bays / more or improved parking / create verge parking / narrower pavements in favour or parking off road / chevron parking |
Elm Grove |
9 |
Remove two-way proposal / want streets to be or remain one-way / make more or all roads one-way |
Southover Street |
8 |
Remove parking in favour of greening / short term parking / Move parking to other side of the road / get rid of one side of parking |
Southover Street |
7 |
Table 15: Specific locations mentioned in scheme proposals (Table 14 above)
Most comments were related to concerns about displacement traffic (590). Highest locations stated were Elm Grove, Queen’s Park Road and Bentham Road
Comments about access restrictions were second highest (405)
186 respondents said that the area could become more dangerous, mostly relating to areas around, and journeys to and from, schools and nurseries
About You
Q Are you:
|
No. |
A resident |
1128 |
A worker in the area |
115 |
A visitor to the area |
42 |
A person who travels through the area to get from ‘A’ to ‘B’ |
120 |
A business owner or manager in the area |
41 |
A representative of a local interest group or organisation |
5 |
Table 16: Respondents relationship to the area
Businesses who responded to the consultation[20] |
Workshops for the Imagination |
Archers |
Lush Tums |
Cox and Taylor |
Berkson Bakes |
Brighton Staging Co. |
Laconic Films |
Table 17: Named businesses who made comments[21]
Local interest group or organisation who responded to the consultation |
Elm Grove Primary School - Inclusion |
Elm Grove Primary School – Full Governing Body |
Orchard Day Nursery |
Hanover Community Association |
Brighton Access for Disabled Groups Everywhere (BADGE) |
Bricycles |
Shoreham-By-Cycle |
Table 18: Named organisations who made comments
Q How did you hear about the survey?
|
No. |
%[22] |
I received an information booklet in the post |
599 |
49.2 |
I received a postcard |
170 |
14.0 |
I read about it on the council’s website |
122 |
10.0 |
I read about it on social media |
330 |
27.1 |
I saw a poster |
113 |
9.3 |
I heard about it by word of mouth |
344 |
28.2 |
I read about it in the local press |
84 |
6.9 |
Other: Includes:[23] Flyer from residents / groups opposing the scheme (x14) Street rep / street WhatsApp group (x6), Work emails / email (x3), Through the Green Party (x3), Local councillor / Council meetings (x2), I found it / found it by chance (x2) |
63 |
5.2 |
Table 19: How did you hear about the survey?
Q Have you taken part in any of the previous engagement activities relating to the Hanover and Tarner liveable neighbourhood project?
Type of previous engagement |
No. |
%[24] |
Yes – I took part in the online interactive mapping exercise |
145 |
11.9 |
Yes – I completed a survey on the design options |
224 |
18.4 |
Yes – I have attended workshops / events at local centres |
202 |
16.6 |
No – This is my first engagement with the project |
758 |
62.2 |
Other: Includes: Wasn't aware of previous activities / wasn't contacted (x24), Contact with local councillor (x9), Couldn't attend workshops - was working / looking after children / school holidays (x9), Attended street / community meetings / school meetings (x8), Engaged through local social media groups (x5), Have signed a petition against the scheme (x4), Initial exercises were not fit for purpose (x2), Drop-in session at Phoenix (x2), Exhibition - can't remember when (x2), I live outside LTN area (x2) |
62 |
5.1 |
Table 20: Respondents who took part in previous engagement activities
Equalities Monitoring information
Gender |
No. |
% |
Citywide %[25] |
Female |
577 |
51.8 |
50.2 |
Male |
527 |
47.3 |
49.8 |
Non-binary |
6 |
0.5 |
- |
Other |
3 |
0.3 |
- |
Total |
1113 |
100 |
100 |
Table 21: Gender of respondents
Age |
No. |
% |
Citywide % |
16 and under |
2 |
0.2 |
17.2 |
17-24 |
17 |
1.5 |
15.0 |
25-34 |
124 |
11.1 |
16.4 |
35-44 |
273 |
24.1 |
16.0 |
45-54 |
331 |
29.5 |
13.1 |
55-64 |
218 |
19.4 |
9.3 |
65-74 |
129 |
11.5 |
6.4 |
75 and over |
27 |
2.4 |
6.7 |
Total |
1121 |
100 |
100 |
Table 21: Age of respondents
Disability |
No. |
% |
Citywide % |
Yes, a little |
110 |
9.8 |
7.5 |
Yes, a lot |
62 |
5.5 |
8.8 |
No |
946 |
84.6 |
83.7 |
Total |
1118 |
100 |
100 |
Table 22: Disability status of respondents
Disability type[26] |
No. |
Physical impairment |
111 |
Sensory impairment |
16 |
Learning disability/ difficulty |
7 |
Long standing illness |
47 |
Mental health condition |
33 |
Developmental condition |
1 |
Autistic spectrum |
14 |
Other |
9 |
Table 23: Disability type
Ethnicity |
No. |
% |
Citywide % |
|
Arab |
Arab |
4 |
0.4 |
0.8 |
Asian/ Asian British |
Bangladeshi |
1 |
0.1 |
0.5 |
Chinese |
4 |
0.4 |
1.1 |
|
Indian |
6 |
0.6 |
1.1 |
|
Pakistani |
0 |
0.0 |
0.2 |
|
Any other Asian background |
2 |
0.2 |
1.2 |
|
Black/ Black British |
African |
0 |
0.0 |
1.1 |
Caribbean |
1 |
0.2 |
0.3 |
|
Any other black background |
0 |
0.0 |
0.2 |
|
Mixed |
Asian and white |
15 |
1.4 |
1.2 |
Black African and white |
3 |
0.3 |
0.7 |
|
Black Caribbean and white |
3 |
0.3 |
0.8 |
|
Any other mixed background |
17 |
1.6 |
1.0 |
|
White/ White British |
English / Welsh / Scottish / Northern Irish |
866 |
80.4 |
80.5 |
Irish |
29 |
2.7 |
1.4 |
|
Gypsy or Irish Traveller |
0 |
0.0 |
0.1 |
|
Any other white background |
117 |
10.9 |
7.1 |
|
Other |
Any other ethnic group |
9 |
0.8 |
0.7 |
Total |
|
1077 |
100 |
100 |
Hanover Liveable Neighbourhood Consultation Summer 2022
Summary of feedback from businesses and other organisations
This feedback is either from respondents who have identified as representing a businesses or organisation in the council’s consultation portal survey or from businesses and organisations who have emailed directly.
Businesses
Workshops for the Imagination (Islingword Road)
There has been no consultation with shops and businesses at the top of Islingword Road. The scheme will be detrimental to the 40+ local businesses if access is restricted, especially with the proposed road closure. It will also affect deliveries from suppliers as the only way to deliver to the shops at the top of Islingword Road would be via Bentham Road and along Whichelo or Islingword Place. These are currently very quiet roads.
Some businesses are using e-cargo bikes or electric vans but these are not practical solutions for everyone, especially where heavy loads are being moved, where there is a need for a larger vehicle or, in the cases of the Post Office, where security vans are used.
Tradespeople will face having longer journeys within the scheme area.
Archers Butchers (Islingword Road)
There has been little communication with businesses with only one meeting at the Hanover Centre in August.
The scheme is unnecessary as Hanover is not a rat-run. Traffic restrictions will be detrimental for our business. Deliveries and collections and for customers to reach us, from both within and outside the scheme area, will be affected. The scheme will cause inconvenience to our customers and suppliers.
Deliveries of products can weight up to 100kg. There are strict hygiene standards for collection of our business waste. This private waste collection vehicle is larger than an average refuse truck and has to be able to continue without compromise.
There is no excess traffic on Islingword Road.
Lush Tums (Windmill Street)
The proposal could create problems for the Tarner area as all traffic will be forced along Queen’s Park Road.
Stanley Street, Windmill Street and those in the Tarner area are currently quiet.
People who live on this side of the hill will have to drive further along Grand Parade and up Edward Street and Queen’s Park Road which will be a long detour. This will add more traffic to the already congested Grand Parade. If travelling in the other direction eg from The Level to Windmill Street, travel will need to be via Elm Grove up to Queen’s Park Road. This will be a long detour: four times as long, using more fuel and adding more pollution.
Cox & Taylor Ltd (Southover Street)
The proposals are appalling. They will not improve access in the area and will make it far worse. Elm Grove will be gridlocked at peak hours and probably for most of the day.
Berkson Bakes (Bentham Road)
The scheme has not been thought out holistically for the area as a whole. Blocking access to some roads will shift traffic to different roads, which seems unfair on those who live on roads which most affected.
Bentham Road does not have a problem with excess traffic and doesn’t need to be changed to make it more 'liveable'. If the area is going to change, put a block between Islingword Place and Whichelo Place, whilst keeping those streets two-way. An alternative would be to use one-ways streets: one going Bentham Road to Islingword Road and the other going from Islingword Road to Bentham Road. This would enable residents / deliveries and tradespeople access to these streets, while slightly reducing vehicles using Bentham Road as a cut-through. Rising bollards could be also used rather than a permanent block (allowing through traffic during peak times eg for school drop off and collection and restricting traffic during non-peak times.
Blocking access to the top of Islingword Road would affect businesses in that area, in particular the Post Office, doctor's surgery and pharmacy who need good vehicle access.
Keep the existing directional flow of traffic in the top-triangle area. If traffic flow is reversed on Bentham Road, while also making all the roads in the 'top triangle' one way down to Elm Grove, traffic will be pushed onto Carlyle Street, which is steeper and narrower than Bentham Road.
Traffic on boundary roads will increase.
The area could be better improved and car use reduced if there were more investment in better and cheaper public transport and also by increasing numbers of Bike Share hubs in the area.
Brighton Staging Co (Islingword Road)
Cars should not be the priority in this area. I approve of these measures. If it does not work it can be changed.
Laconic Films (Islingword Street)
I do not support this scheme. Hanover does not have a problem with traffic. It is nearly always possible to walk down the centre of the road. Proposals to restricting traffic will increase congestion on boundary roads and on streets designated as entrance and exits. It will make it more difficult for pedestrians walking up Islingword Road, especially for children walking to St Luke’s Primary School.
Organisations
Elm Grove Primary school – Inclusion (Elm Grove)
The scheme will not benefit the community only those within a small area. The scheme will cause traffic displacement into other areas outside of the boundary. We have concerns about extra traffic on Elm Grove in front of Elm Grove Primary School and also on Hartington Road in front of the playground at St Martin’s Primary School. Please spend money on things which will benefit the whole community.
Elm Grove Primary School - Full Governing Body (Elm Grove)
We have attended sessions, together with the Head Teacher and have reviewed the proposed plans. We have concerns that the proposals, and their impact on the safety of our school children, have not been taken into consideration.
The current proposal would increase the traffic along Bentham Road, one of the main access points into Hanover, and pass in front of the school. This may cause an increase in traffic along Baxter Road attempting to avoid queuing at the Queen’s Park Road / Elm Grove junction. This may be temporary as people adjust their routes, however the safety of the children arriving and leaving school cannot be taken lightly. There is no guarantee that traffic may reduce and we feel that this has been overlooked in the plans.
We cannot see additional measures being added to reduce the speed of cars along Elm Grove and given that the school has not had a School Crossing Patrol Officer since October 2021, any increase in traffic will significantly increase the risk to children. In the last two months we have had a number of serious road traffic accidents along Elm Grove. An increase in traffic risks an increase in further incidents. Children may be arriving / leaving the school during peak traffic hours if they attend breakfast and after-school clubs.
A precautionary approach is essential relating to the safety of children. We would like confirmed by the local councillors that:
1) A School Crossing Patrol Officer will be recruited and in place before changes to the roads are made
2) Extended hours for the School Crossing Patrol Officer will be funded to cover the before and after school clubs
3) A full impact assessment on the risk to the children based on the worst-case scenario of traffic levels will be carried out and the report will be made available to us as a Governing Body so the council can be held to account if the measures identified in this report are not implemented.
If these three requests cannot be met, can you confirm that you agree with our concerns and will vote to place a hold on any changes until the correct modelling, risk assessments and planning can be implemented properly.
Funding for this LTN is coming from the Sustainability & Carbon Reduction Investment Fund. We would like to understand why priority has not been given to fund sustainable improvements to the school that would make the building more energy efficient. Whilst some improvements have been made to replace the lighting with more efficient LED’s we are still operating in an old Victorian building with single glazed windows and poor insulation that is heated by gas. With the climate emergency we are experiencing, and declared by the council, it is surprising that funding has not been provided to implement urgent and simple updates to the building to reduce the carbon impact of the school and reduce the energy costs, allowing more money to be made available to support the education of our children.
Orchard Day Nursery (De Montford Road)
These proposals will increase traffic levels on Queen’s Park Road which will affect the air quality for children at Orchard day nursery.
Hanover Community Association (Southover Street)
Many hirers of the Community Centre do not live in Hanover, their business (often sole traders) use multiple sites and they need to use our car park. A number of hirers provide classes or events for local, sometimes disadvantaged Hanover and Tarner residents. In particular, Ambito, a charity who use the Centre on Fridays for disabled adults use a minibus to transport attendees from Albion Street to the Centre.
Access to our car park without access from Jersey Street, particularly for Ambito with their minibuses, will be very difficult, dangerous or even impossible.
Brighton Access for Disabled Groups Everywhere (BADGE)
It's important that blue badge bays are not reduced and should be in fact increased at key areas. We feel the pocket park at the top of Islingword Road will lead to a removal of a blue badge bays: this proposal should be reversed.
Bays should be placed in places that do not cause difficulty ie up against bollards or by bins or cycle storage (we would happily help with any specific consultation on bays).
The scheme must not make it harder for those with mobility issues to come in and out of the area as well as the support network that these people may rely upon that includes careers and family members. Real thought must be given to this as well as improving the public realm in Hanover, many pavements are of very poor quality.
Some members also raised concern about the additional traffic on Elm Grove, which is used to access Brighton General Hospital, where wheelchair services are located.
Bricycles (City-wide)
Bricycles welcomes Low Traffic Neighbourhoods (LTNs) and recognises that they reduce traffic. This enables more space to be freed up for people to play and gather, as well as giving more options to walk, wheel, scoot or cycle an a safe, accessible and welcoming environment. LTNs prioritise the quality of the environment (including air quality) above traffic flow, enabling streets to become public spaces whilst contributing towards a community's sense of wellbeing and connection.
Bricycles strongly supports proposals for the Hanover and Tarner area. To improve the proposals we recommend:
• A protected cycle lane in the uphill direction on Elm Grove: The feasibility of this has already been established and could be implemented without affecting the 'greening' scheme and without losing legal parking. It would use space that is currently appropriated by illegal car parking, which is unpopular with Elm Grove residents, so would help to gain public support. The uphill cycle lane would be our priority, due to the increased speed differential between cyclists and drivers, but a downhill lane should also be fully investigated. A protected cycle lane for Elm Grove is not currently included in the LTN proposals but we urge the Council to bring this forward. A cycle lane that is protected from motor traffic encourages more people to cycle, especially young people (including children), older people, disabled people, women, and others who are less willing to cycle. A cycle lane along Elm Grove would complement the LTN, allowing safe cycling access. In addition, Elm Grove is named as a strategic route in the LCWIP. A cycle lane here would contribute to the sustainable travel plans of both the school and hospital. If a cycle lane is not included now, it could be more complicated and costly to include it at a later date.
• Bringing forward electric bike hire (near the Level) to facilitate uphill journeys to Hanover and Tarner would provide a further option for people to reach their neighbourhood and would strengthen the proposals.
Bricycles is willing to meet Council officers to discuss its feedback.
Shoreham-By-Cycle
People want our
streets to be made better, safer and quieter. These schemes can
cause friction at the beginning and attract a vocal minority on
social media. It has been proven, in places like Oxford,
Walthamstow, Islington and other areas, that support grows once
they are implemented.
Hanover is an ancient fishing village, built centuries before the
invention of the motor vehicle. Over the last 50 years the car has
taken over and ruined this jewel in Brighton's crown. It's time to
take the streets back for
people.
[1] Respondents who answered ‘Yes, a little’ or ‘Yes, a lot’ in answer to the question ‘Are your day-to-day activities limited because of a health issue or disability which has lasted, or is expected to last, at least 12 months?
[2] Difficult or very difficult
[3] A question ‘Do you want a bus gate in the area?’ was not asked
[4] Pages 5 to 14
[5] Pages 15 to 22
[6] Pages 16 to 26
[7] Includes BTN Bikeshare, e-bike, cargo bike, e-cargo bike, adapted bike, tricycle
[8] Includes car club
[9] Eg Dial-a-ride, volunteer car scheme
[10] Throughout this report regular = once a week or more, not so regular/ irregular = less than once a week, unless stated otherwise
[11] Respondents who answered ‘Yes, a little’ or ‘Yes, a lot’ in answer to the question ‘Are your day-to-day activities limited because of a health issue or disability which has lasted, or is expected to last, at least 12 months?
[12] Difficult or very difficult
[13] Mentioned more than 5 times
[14] Mentioned more than once
[15] Mentioned more than 5 times
[16] 3833 comments were made by 1092 respondents. Some respondents made several points about the proposals, 126 respondents made no comments.
[17] The number of comments relate to the number of respondents who have mentioned this subject. Only themes mentioned by ten or more respondents are shown
[18] The number of comments relate to the number of respondents who have mentioned this subject. Only themes mentioned by ten or more respondents are shown
[19] Respondents could and did mention multiple locations. Only locations mentioned by name 5 or more times under that theme are included
[20] Despite 41 respondents saying they own or manage a business in the area. Only 7 made comments on proposals. A summary of comments made by business and organisations is included on page 28
[21] 41 responses are from business owners or managers in the area, but only 7 gave their business name
[22] Does not equal 100% as respondents could choose more than one option
[23] Mentioned more than once
[24] Does not equal 100% as respondents could choose more than one option
[25] 2011 Census
[26] Respondents could choose more than one disability type